If you are on the fence about ordering attuverse be ready to think about alternatives … unless you appreciate substandard signals on top of never ending wait times to get in touch with someone on the phone.
You probably read a load of u-verse experiences and I’m providing a different review. I am pretty shocked at the amount of individuals who were for the service.
I’m complaining because I was just on hold for an eternity to speak with a human being because the first bill I ever received was a collections warning and a amount due for $315. After being passed off to several delinquents, I was finally transfered to a rep who advised she could make an adjustment on the amount. After 17 minutes on hold, I was told that the original person I fought with could only make the change. So, that was in the end waste of a long call that changed absolutely nothing since the other office closed up while I was waiting.
Added to that horrible time, I’ve had a bafoon come to my house 7 times for the terrible quality of service. Nothing changes.
The only reasonI’m with them is because the station variety has great potential and it costs below the other competitors. But seriously, I wouldn’t recommend this company to my worst enemy.